The Outcomes Star

The Outcomes Star

The Outcomes Star Collection has been developed to provide agencies with the supporting materials and guidance they need to implement and use the Outcomes Star approach.

For further information and additional resources, see the links below.

The Outcomes Star is an approach to measuring change when working with vulnerable people. We call these measurable changes outcomes. It is used within the key work process and is integrated within assessments and reviews. This approach is described in The Outcomes Star User Guide (PDF), which can be used in key work with service users. Background &...
There are currently six versions of the Outcomes Star™ available as PDFs which can be downloaded from this website for use as paper-based tools. All will also soon be available for on-line completion and data analysis through the Star Online. The following is a list of the versions currently available: Alcohol Star Community Star Family Star Homelessness...
25 organisations that had implemented the Outcomes Star™ (or the Rochdale Dial version) were interviewed to identify good practice in implementing the Star. The following are brief highlights of the findings: Those motivated by improving keywork and service delivery found implementation more successful than those motivated by external pressures.... more...
The Outcomes Star™ is applicable where: You have an on-going relationship with your service users in which you meet one-to-one on a regular basis You want to measure outcomes as an integral part of the on-going work of your organisation rather than through occasional research You want to measure progress on a range of areas (at least three but usually five...
The Outcomes Star™ can provide outcomes data at four levels: For individual service users: the Star gives a snapshot of where they were on each outcome area when they joined the project and at each review – the difference between starting point and review shows the progress made in that time. For a project as a whole: the average starting points on entry to...
A study of 25 organisations using the homelessness version of the Outcomes Star™ or the Rochdale Dial (a version of the Star developed for Rochdale Supporting People Team) found that all 25 said that keywork had improved as a result of using the Star. Download the full research report. The Star improves keywork because it shifts the focus from the service...
The Outcomes Star is designed to enable services to take an overview of their achievements by providing valuable data on the outcomes of service users. It opens the possibility of comparing outcomes for different types of service user (e.g. men and women) or different services or interventions. However, to use the data in this way, it is essential that the...
Most organisations chose the Star to support keywork and/or for organisational learning; commissioner requirements had much lower priority. Download the Outcomes Star Organisation Guide for guidance on implementing the Star.
This section contains fundings, good practice guidance and case studies from the Impact and Good Practice Research Report, which is available to download as a PDF. Download this report A summary document is also available. Triangle Consulting undertook a piece of research to find out the impact that using the Star had on for 25 organisations who had been...
The Outcomes Star is being adopted by numerous homelessness agencies, many of which have been supported to take up the approach by the London Housing Foundation and Triangle Consulting including: - Thames Reach - Single Homeless Project - St Mungo's Click here to view case studies on organisations using the Star.

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