Western University
May 08, 2018

In this bi-weekly blog series, I explore recent research on homelessness, and what it means for the provision of services to prevent or end homelessness.

Community belonging, community integration, social support, social capital, engagement -- whatever the concept, there is a common understanding that a supportive response to both mental illness and homelessness is to actively promote citizenship. This is because both living with a mental illness and being de-housed carry the risk of marginalization, being pushed to the margins of society by other persons, by systems, or even by the services meant to support. It is not sufficient that we support recovery and re-housing. We must also support citizenship. 

Allison Ponce and Michael Rowe present a framework for citizenship, building on existing theory and research including their own work with those experiencing housing loss. This work is timely as Canada recognizes CMHA Mental Health Week, with the authors providing recommendations for community psychology and psychiatry.

Ponce and Rowe provide a justification for a focus on citizenship that likely rings true for those of us who work in the homeless-serving sector: front-line workers are best prepared to provide those they assist instrumental supports and referrals to direct services, but find it more difficult to meet “affective needs of positive identity and a sense of belonging in their communities and society.” Another good fit for the sector is the social justice and equity underpinnings of their citizenship framework, that it’s not just about belonging and participation, but explicitly about “opportunities for persons of difference.”

So, how do we support citizenship in practice? Some ideas their research presented or stimulated for me include:

  • Engage those with lived and living experiences into councils, committees, planning groups, etc.
  • When engaged, actively avoid having services providers dominate these committees and taking on all action items.
  • Educate the community about mental health and homelessness through the voices of those with lived experience directly.
  • Use trained peers to assist in the intentional development of broader social networks.
  • Support those who are newly independent in the community to identify an explicit community based task (ex. volunteering at an event, supporting a fundraising project, attending free library sessions, etc.), and support them in following through with this task.
  • Provide free classes on the rights and responsibilities of citizens.
  • If local projects or services are engaging in evaluation, train peers as community researchers to support these activities.

 I conclude with their point that citizenship is not just for those who have reached some pre-determined or culturally conceived level of ‘stability,’ but is for all people.



Canadian Observatory on Homelessness
May 01, 2018

There are many myths and stereotypes that people believe about homelessness. This misinformation is problematic, as it further contributes to the stigmatization of a population that is already marginalized. In order to appropriately tackle the issue of homelessness and create a society where individuals feel comfortable accessing supports, these myths must be deconstructed and understood to be false by the general public.

Below are six of the many misconceptions about homelessness, compared to the realities for people who are experiencing homelessness.

1. Myth: People choose to be homeless.

Fact: A variety of different factors can contribute to an individual’s experience of homelessness. Often, people experience homelessness when all other options have been exhausted, and/or they are dealing with circumstances that make it difficult to maintain housing. Some of the obstacles that may lead people to their experiences of homelessness include:

2. Myth: People experiencing homelessness are lazy.
Fact: In order to survive, many people who experience homelessness are constantly in search for the necessities of life, such as food, shelter and a source of income. Therefore, due to the barriers that they face, many people experiencing homelessness do not have the option of being stagnant or lazy. For example, searching for a job becomes even more challenging when an individual does not have access to a phone, computer, or fixed address on a regular basis.

3. Myth: All people who experience homelessness are addicts.
Fact: Many people who experience homelessness do not struggle with substance abuse problems or addictions. Just like in the general population, only a percentage of those who are experiencing homelessness deal with addictions. People experiencing homelessness may deal with other issues related to their experiences of homelessness, including trauma and mental illness, for example.

4.Myth: People experiencing homelessness should just find a job.
Fact: There are already people experiencing homelessness who are employed; however, it is much more difficult to find a job while experiencing homelessness. A number of different challenges, such as: lacking a permanent address, not having regular access to showers, barriers to transportation, and other difficulties like mental illness, make it difficult to obtain employment. Even when individuals experiencing homelessness find jobs, they are often part-time or minimum wage positions. This work fails to adequately meet their needs, due to expensive housing costs.

5. Myth: There are plenty of adequate services and supports to help those experiencing homelessness.
Fact: Many of the solutions and supports for homelessness have focused on emergency services, such as shelters and food banks. For individuals who are trying to escape a cycle of poverty and homelessness, emergency services alone are not adequate. There is a need to focus on the larger systemic factors, including the lack of affordable housing and the criminalization of homelessness that prevent people from obtaining permanent and suitable shelter.

6. Myth: Property values will go down if we let homeless shelters into our neighbourhoods.
Fact: Downtown Toronto, Canada is a concentrated area with supports and services for people experiencing homelessness. Despite the large numbers of people who go into the downtown core to access these services, housing prices remain high and there is no evidence to support this myth. This common misperception and attitude is referred to as “Not in My Backyard” (NIMBY) and can have detrimental effects for people who need to access services in different neighbourhoods.

Overall, the myths that exist about homelessness are generalizations of a more complicated reality. It is important for those who have never experienced homelessness before to understand that every homeless individual faces a different and complex set of circumstances. It is the responsibility of the general public to educate themselves about issues related to homelessness. This will hopefully result in sensitive and compassionate conversations and solutions to homelessness.

Canadian Observatory on Homelessness
April 26, 2018

Welcome back to the “THIS is” blog series! This month’s installment goes back to the basics of Making the Shift by looking at one of the fundamentals of our research design: the Randomized Controlled Trial.

In developing Making the Shift (MtS), a primary objective has always been to establish a base of sound, scientific evidence for prevention and Housing First for Youth (HF4Y) interventions. We’ve certainly talked about this before! But this evidence base is so fundamental to MtS that it warrants a deeper discussion – in my opinion, anyway. And since I’m the one writing this blog series, I’ve decided to take you all along with me on this exploration of one of the more nuanced and controversial aspects of our work. It’ll be fun (read: informative), I promise!

What is a Randomized Controlled Trial?

Now that I’ve piqued your curiosity with those buzzwords, let’s talk for a minute about Randomized Controlled Trials. Wait, come back! Known among the research community as “RCT,” Randomized Controlled Trial is simply a formal term for a study in which participants are randomly divided into groups of comparable size and defining characteristics. One group is known as the “control” or “treatment as usual” group, which is the standard against which everything else is compared. The other group(s) is the “intervention” in which participants are involved in the field testing of a theory, approach, idea, or condition. Having distinct groups of participants allows us to directly compare participants’ experiences, both individually and as groups, which is enormously helpful in assessing whether or not the proposed intervention had an effect compared to the “treatment as usual” and what exactly the effect was (as it could be positive or negative). Another large-scale example of a RCT that you have probably heard of, currently underway, is the Government of Ontario’s Basic Income Pilot.

So, from a research standpoint, it’s all good – you get controlled data that you can compare and cross-compare. And further, the study can be developed as a mixed methods research design. This kind of design – which we are using for HF4Y – relies on both quantitative and qualitative data to provide a comprehensive idea of how the study is going.  Within some research communities, the RCT is regarded as a “gold standard.” The side diagram offers one illustration on how, for some, RCTs measure up to other research methodologies, with the most rigorous options situated near the top and anecdotal evidence comprising the base. From the RCTs’ position in the middle of the pyramid, we can be assured that there is a balance between rigour and flexibility, which is especially important when working with vulnerable populations such as youth.

Busting RCT Myths

There are many opinions out there on the merits and demerits of the RCT design. This is common to any approach to research; as virtually any researcher will tell you, there is no official “right” or “wrong” research methodology. Differing perspectives are to be expected, with specific attention to the subject matter under investigation. However, there are a number of concerns about RCTs, particularly those involving youth, so I thought it would be best to address some of them directly:



RCTs withhold resources from participants in the control group

Participants who are randomized into the “treatment as usual” group receive the services that already exist in the community. Access to service is not in any way withheld from participants. It helps to think of what the participants would do if the RCT didn’t exist – what other resources and services would they be directed to? That’s exactly what the “treatment as usual” group receives.

RCTs are not suitable for youth

There are many other examples of successful RCTs working with young participants. While it’s true that most RCTs are designed for adult participants, RCTs can also be appropriate involving young participants, dependent on their own informed consent – meaning each participant is able to fully understand the scope of the research, what they can expect to happen, the potential risks and rewards of participating, and their role in the study before signing up. The condition under study should, of course, be developmentally appropriate and ethically sound.

RCTs trap participants in interventions they may not want to participate in

Participants in either group are able to withdraw their involvement from a RCT study at any time. They are similarly able to refuse to answer any questions, and withdraw their data and previous input from being used in the study. Of course, participants are encouraged to participate through the entire process but are not obligated to do so. For any time given to research participation, young people receive compensation – even if they choose to withdraw their data or stop participating.

RCTs are unfair

RCTs are regarded in the research community as being one of the fairest methods of allocating new and limited services/resources by randomly dividing participants into groups; participants have an equal chance of being assigned to any group. The randomization process removes all elements of human bias, as the decision is made independent of any emotional factors.

RCT Meets HF4Y

At this point, you might be asking yourself why MtS is using a RCT design, which is absolutely a fair question (and one the top questions we get asked, in fact!). The most straightforward answer is that the At Home/Chez Soi (AH/CS) study on Housing First used the RCT research design; people might not realize that MtS was created as a direct successor to AH/CS, and that MtS is running a mini AH/CS on HF4Y. This is a direct response to the findings from AH/CS, specifically: “We suggest considering modifications of ‘Housing First’ to maintain fidelity to core principles while better meeting the needs of youth”. So, it follows that, like AH/CS, MtS is also implementing a RCT study.

As mentioned, the RCT design is being used to assess the HF4Y intervention for MtS. Youth who are participating in the Ottawa and Toronto HF4Y projects have been randomized into either the “intervention” or “treatment as usual” group, with researchers closely monitoring their outcomes as groups and individuals. In the end, the goal is to understand and support an approach that promotes better outcomes for youth.


The key message to bear in mind is that nothing is guaranteed with the RCT process; and it is indeed a process of evaluating whether or not a proposed intervention works, not an established solution. This is a crucial distinction to make. People might look at a RCT study and think, “Here is an intervention that we know works and it’s cruel to keep it from some participants; why are we doing this?”. I can absolutely sympathize with that perspective, and the concern at its core, but the truth is that we really need strong data to back up our hypotheses.

In the case of MtS, we need to ensure that we are supporting the best option for youth. Strong data establishes “proof of concept” and the aforementioned evidence base that will inform policy and practice shifts concerning youth homelessness. Rigorous research and evaluation techniques – including the RCT design – are how we will get there.

The “THIS is” blog series is a monthly look into the concepts and ideas at the heart of the Making the Shift Youth Homelessness Social Innovation Lab project. This blog is the sixth installment in the blog series; click to read the first, second, third, fourth, and fifth installments.

1 Kozloff et al., (2016) At Home / Chez Soi

Photo credit: University of Canberra Library. Available here

Western University
April 24, 2018

In this bi-weekly blog series, I explore recent research on homelessness, and what it means for the provision of services to prevent or end homelessness. Read the first blog here, and the second blog here. 

Housing is foundational to ending homelessness, foundational as a determinant of health, and foundational to community integration. However, housing itself does not guarantee health or integration.

Chris Chamberlain and Guy Johnson explore the question of community integration as outlined in Housing First models. They use the concept of ‘liminality’ to question integration after homelessness, a term referring to being between two worlds.

To address this question, they analyzed 157 interviews with 64 individuals exiting chronic homelessness through a Housing First program. All participants were housed at the final interview, and majority having been housed for over a year. Half of the participants had their first experience of homelessness as youth, three quarters identified as male, and all were receiving government income support.

Chamberlain and Johnson noted a sense of material “liminality” on first becoming housed, based on three challenges:

  • Participants lacked resources to furnish their new home and meet basic needs
  • Participants felt suddenly lonely in their new spaces
  • Participants were either new to or had been some time since managing a home.

However, the research team observed progress over time as participants gained control, acquired possessions, and settled into new autonomy.

Relational 'liminality’ proved more complex. While participants recognized new friendships and casual acquaintances developed in accessing services for people experiencing homelessness, these were often not built on the same bonds and common values of friendships of familial relationships from which they had become disconnected. While many participants disconnected from relationships built during their period of homelessness, they also struggled to reconnect with prior relationships. Familial relationships were often sources of past trauma, so participants were more likely to reconnect with their own children rather than with parents, siblings, or other blood relatives.

Lastly, participants experienced psychological “liminality” which involved carrying the stigma of the experience of homelessness, feeling both “discredited” and “discreditable.” While this sense declined over time, half the participants still felt this stigma by the final interview, despite having been in housing for a year on average.

The authors conclude that while Housing First programs continue to demonstrate good outcomes for rapid re-housing, that community integration needs to be an intentional process of such programs rather than a presumed outcome. While the material components of becoming housed might be more straight-forward to address (such as through furniture bank programs), the relational and stigma components are more complex. They conclude with a call for funding to be focused on community integration.

Canadian Observatory on Homelessness
April 18, 2018

What is Trauma Informed Care? 

Trauma Informed Care (TIC) is an approach that embraces an understanding of trauma at every step of service delivery. This model requires a compassionate and understanding attitude, in order to address the intersecting effects that trauma can have on people’s lives. It seeks to create a culture of nonviolence, learning, and collaboration in all aspects of treatment, while also recognizing the physical, psychological and emotional importance of clients’ and providers’ safety.

Trauma Informed Care does not have to be directly focused on delivering trauma-related services or treatments. Rather, it is an approach that is incorporated into the structure of a variety of practices, including housing, primary care, mental health, and addictions services. The aim is to provide services in ways that are appropriate and welcoming for those who may have been affected by trauma.

While the effects of trauma frequently have an impact on services and organizations, trauma often goes undetected. Thus, interfering with their recovery and healing, individuals may be re-traumatized by the services and organizations that they interact with.

Many people experiencing homelessness have faced traumatic events, such as being exposed to violence, experiencing losses, and dealing with severed relationships. The experience of homelessness itself is traumatic, as it involves a lack of stability, a loss of safety and the disconnection from one’s community at large.

Research has found that a large proportion of mothers (79%) who accessed emergency shelters, transitional housing and permanent supportive housing programs, experienced traumatic events during their childhoods. Most commonly, mothers reported past experiences of interpersonal violence, physical assaults, and sexual abuse. Many also met the criteria for Post Traumatic Stress Disorder (PTSD). Furthermore, intergenerational trauma affects Indigenous communities, which have been gravely impacted by colonial practices, such as: the destruction of Indigenous institutions, disruption of traditions (including Indigenous systems of governance), linguicide, and the implementation of the reserve system, to name a few. Interwoven in many Indigenous experiences of homelessness are the impacts of individual and community traumas, often leading to high levels of mental, cognitive, behavioural, social and physical challenges.

Trauma, depression and substance abuse tend to occur simultaneously, and also have the potential to impact the ability of mothers to form healthy relationships, work consistently and parent effectively.

The effects of trauma have serious health outcomes for individuals, families and communities, and services must recognize the role they play in creating supportive and welcoming environments. As there are many different types of trauma affecting people of all ages, and across all socioeconomic backgrounds in society, a trauma informed care approach should be an essential component for all services and organizations.


Traditionally, responses to homelessness in Canada have placed a great deal of emphasis on emergency services, such as shelters and temporary housing. However, since the challenges that many people experiencing homelessness face are complex, the necessity for different approaches to address their needs have become clear. One example of this includes the integration of trauma informed care (TIC) practices into service delivery and housing programs.

Adopting a TIC approach as a service provider, organization or system involves:

In addition to providing permanent supportive housing for trauma survivors, individuals with serious mental illnesses (SMI) need programs that directly address their mental health needs. One suggestion involves the developmental assessment of children, and mental health assessments for all members of families. Mental health services that address the needs of both mothers and their children are a recommendation for trauma informed care approaches. As research has indicated the experiences of trauma in early childhood are different from trauma experienced later on in life, trauma informed care takes into account age-appropriate service delivery. For mothers, these services may include dealing with major depression and Post-traumatic Stress Disorder (PTSD). For children, services should include therapy or supportive services to address their learning and emotional needs, a safe and supportive environment, and the presence of continuous and nurturing caregivers.

Furthermore, case management should address both individual, short-term needs along with the long-term needs of clients. Some examples of short term needs include: income, education, and employment, whereas long-term needs may involve addressing histories of trauma, health/ mental health, and emotional difficulties.

It has also been suggested that organizations make a number of changes to their overall service delivery structure, in order to incorporate a Trauma Informed Care approach. Organizations should include written statements and policy implementation that express their commitment to delivering Trauma Informed Care, such as:

Overall, housing that quickly stabilizes families while also ensuring that the individual needs of those accessing services have better outcomes for the long-term stability of families; that includes taking the affordability of the placement into consideration.


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The analysis and interpretations contained in the blog posts are those of the individual contributors and do not necessarily represent the views of the Canadian Observatory on Homelessness.