Challenges Agencies Face in Providing Care

Agencies identified a number of challenges in providing care to individuals experiencing homelessness, including funding instability of programs they provided, barriers around identification, inability of patients to travel to required appointments, lack of electronic communication between agencies, and limited service hours. A common theme was that providers felt that homeless patients experienced negative attitudes and poor treatment at other agencies. This fits with the literature where relational barriers are commonly identified as the number one challenge by people with lived experience of homelessness.