Measuring Tenant Outcomes at Sanford Apartments

Sanford Apartments is a supportive housing project for adults who are homeless or atrisk of homelessness and require support to maintain their housing. The building, which opened in July 2012, has 62 self-contained studio apartments. Supports are provided through several on-site staff. The manager and outreach worker are on-site Monday to Friday from 9 a.m. to 5 p.m. There are also two mental health workers on-site 24 hours a day, seven days a week. The building, located at Fir Street and 7th Avenue in Vancouver has MPA tenant advocacy services and a resource centre on-site. The development of Sanford Apartments was funded through BC Housing, the City of Vancouver, and the Vancouver Streetohome Foundation. On-going operating subsidies and support services are funded by BC Housing and Vancouver Coastal Health.

The purpose of this report is to measure the success of tenant outcomes following Sanford Apartments’ first year of operations. Collecting data for outcome indicators helps create a body of evidence-based research to measure the need for and success of programs to funders, as well as helping service providers ensure they are accountable to their stakeholders.

Data was collected from MPA Society’s client records (July 3, 2012 to July 2, 2013), activity attendance records (March - July 2013), and tenant satisfaction survey (July 2013). The data was aggregated by MPA Society and BC Housing staff.

Publication Date: 
2013
Location: 
British Columbia, Canada