In 2009, the Commonwealth Government released its White Paper on homelessness; The Road Home: A National Approach to Reducing Homelessness. At the same time it also announced the National Homelessness Research Agenda which outlined the evidence sought by government to guide its homelessness policy. Research gaps identified in the Agenda included further evidence of service system capacity and responsiveness and the ‘geography of homelessness’, in particular, rural and regional homelessness. The focus of this research project was to gain an understanding of the capacity of homelessness service systems and specifically, the identification and development of effective homelessness service integration strategies suited to a non-metropolitan region.