This is a qualitative study of ICT (information and communication technology) use among a group of homeless people on Skid Row, Los Angeles. Participants in the ethnographic study frequently used mobile phones and computers, but not for the purposes documented in other studies such as managing friendships, enlisting family support, finding housing, and seeking employment. They were instead seeking respite to escape their stressful daily lives. The researchers argue that urban communities should adopt a multi-agency approach and provide support centers offering homeless people access to computers and Wi-Fi. Increased access to ICT would both facilitate homeless people’s capability to cope with their difficult environment.
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The Canadian Observatory on Homelessness is the largest national research institute devoted to homelessness in Canada. The COH is the curator of the Homeless Hub.
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About UsCanadian Observatory on Homelessness
The Canadian Observatory on Homelessness is the largest national research institute devoted to homelessness in Canada. The COH is the curator of the Homeless Hub.
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