Issues in service delivery – unintended consequences: The impact of delivery systems on homelessness

What if current service delivery arrangements unintentionally exacerbate homelessness for certain groups? What if the services don't match needs geographically or for particular groups? A new study by UWS, Wentworth Community Housing and four local councils in Western Sydney will attempt to discover if this is the case, and identify ways in which identification of needs and service delivery can be improved to avoid such outcomes.