This is a series of seven trainers' manuals for one-day workshops on family shelter management and direct services. The manuals include both introductory and advanced material and are aimed at administrators, staff and volunteers of shelters and agencies serving homeless families. The material generally falls into three categories: planning and management techniques; intervention strategies for use with clients; and knowledge of the societal and personal conditions involved in persistent family homelessness. The seven topics include: Understanding Homelessness, Task-Centered Problem Solving, Casework Strategies, Conflict Intervention, Programming for Permanent Housing, Working with Groups in Family Shelters, and Planning and Management of Services for Family Shelters. The curriculum consists of lectures, group discussions, written exercises, handouts, and role playing.
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