The City promotes the delivery of safe, accountable and cost-effective services for homeless people. The City is committed to ensuring that shelter service is delivered in ways that help homeless people to gain access to housing and support services, provide choices, respect diversity and ensure public value for funding. In order to meet this commitment, Shelter Standards have been developed to provide shelter operators and residents with a clear set of expectations and guidelines for the provision of shelter services in Toronto. All emergency and transitional shelters, funded or directly operated by the City of Toronto, are required to adhere to the Shelter Standards.
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