About Us

The Homeless Hub is a web-based research library and information centre representing an innovative step forward in the use of technology to enhance knowledge mobilization and networking.

Building on the success of the Canadian Conference on Homelessness (2005), the Homeless Hub was created to address the need for a single place to find homelessness information from across Canada. This project began with an understanding that different stakeholders (in government, academia and the social services sector) are likely to think about and utilize research in different ways. As such, the website was built with different stakeholders in mind.

When it was originally launched in 2007, the Hub had approximately 500 resources, a simple search engine and some original Homeless Hub content (our Topics section mostly). After a few years of experience, in addition to user feedback and usability testing, we decided to redesign the site to better meet the needs of our varied users.

In 2014, we re-launched and continue to be a place where services providers, researchers, government representatives, students, and the general public can access and share research, stories, and best practices. We now have over 30,000 resources, an advanced search feature, dozens of curated sections, as well as a ton of original content, including:

What sets us apart from other online libraries or databases is our approach to the material.  Our MO is to make research more accessible (both easy to obtain, and easy to understand); to take evidence-based research, present it in clear language and with practical applications and recommendations. 

We take a layered approach to knowledge mobilization by trying to create as many different points of entry into our work as possible.  For example, when we create a report or book, we also produce (where relevant) both an executive summary and a two-page clear language research summary. Often we prepare infographics, podcasts or videos for the launch/release of a report or book.  For some of our releases, we organize a webinar and/or in-person event. We also write at least one blog post for our Research Matters blog and prepare a newsletter for the day of release.  In addition, we develop a full social media strategy that includes prepared tweets and hashtags (for Twitter) and Facebook posts and photos.

We believe that research can and should contribute to solutions to homelessness.  Thanks to the Homeless Hub this is becoming more and more commonplace.

The Canadian Observatory on Homelessness, funded by the Social Sciences and Humanities Research Council, is the steward of the Homeless Hub.


Stephen Gaetz, York University

Director of Operations
Allyson Marsolais, York University

Project Manager
Jesse Donaldson, York University

Communications Manager
Stephanie Vasko, York University

Communications Coordinator
Oxana Roudenko, York University 

Communications Officer
Ilyana Keohane, York University 

Communications Assistant: Graphic Designer
Dylan Ostetto, York University

Research Associate
Claire Major, York University

Administrative Assistant
Susan Atkinson, York University

Web Assistant
Sebastien Wan, York University